Charlotte City Hall numbers: CharMeck 311 at 704-336-7600 for most services, the mayor's office at 704-336-2241, the city clerk at 704-336-2248 and each council member.
Last checked Oct. 11, 2026. Names and numbers come from the City of Charlotte’s City Council, city manager and department pages.
Charlotte has a council-manager government. The mayor and 11 council members set policy and the budget; the city manager runs day-to-day operations. City Hall is the Charlotte-Mecklenburg Government Center, 600 E. Fourth St., which the city shares with Mecklenburg County.
Start here
- Most city services, trash, code complaints, water service: CharMeck 311, dial 311 or 704-336-7600, or the CLT+ app
- Police, fire or medical emergency: 911
- Police non-emergency: 311; from outside the county, 704-336-3237
- Find your council district: address search
Mayor and City Council
The mayor and four at-large members are elected citywide; seven members are elected by district. Elections are every two years. Rob Harrington became mayor on July 1, 2026, after City Council chose him to finish the term of Vi Lyles, who resigned.
| Seat | Name | Phone | |
|---|---|---|---|
| Mayor | Rob Harrington | 704-336-2241 | mayor@charlottenc.gov |
| At large (mayor pro tem) | James Mitchell Jr. | 704-336-3430 | James.Mitchell@charlottenc.gov |
| At large | Dimple Ajmera | 704-336-2777 | Dimple.Ajmera@charlottenc.gov |
| At large | LaWana Mayfield | 704-336-3433 | LaWana.Mayfield@charlottenc.gov |
| At large | Victoria Watlington | 704-336-3435 | Victoria.Watlington@charlottenc.gov |
| District 1 | Danté Anderson | 704-336-4099 | Dante.Anderson@charlottenc.gov |
| District 2 | Malcolm Graham | 704-336-6105 | Malcolm.Graham@ci.charlotte.nc.us |
| District 3 | Joi Mayo | Through the city clerk, 704-336-2248 | |
| District 4 | Reneé Johnson | 704-336-3436 | Renee.Johnson@charlottenc.gov |
| District 5 | JD Mazuera Arias | 704-336-3185 | JD.MazueraArias@charlottenc.gov |
| District 6 | Kimberly Owens | 704-336-3432 | Kimberly.Owens@charlottenc.gov |
| District 7 | Ed Driggs | 704-432-7077 | Ed.Driggs@charlottenc.gov |
Council meeting agendas are on the city’s Legistar calendar, and the 2026 meeting schedule (PDF) is posted by the clerk. To speak at a meeting, see the city’s speaker sign-up page. Rezoning hearings are the third Monday of each month at 5:30 p.m.
City staff
| Office | Who | Contact |
|---|---|---|
| City manager | Marcus D. Jones | 704-336-2241, Marcus.Jones@charlottenc.gov |
| City clerk (records, minutes, boards and commissions) | Stephanie C. Kelly | 704-336-2248, cityclerk@charlottenc.gov |
| CLT Development Center (permits and plan review) | 704-336-6692 | |
| Planning, Design and Development (variances, UDO questions) | 704-336-3818 |
Services residents call about most
| Need | Who | How |
|---|---|---|
| Water bill, start or stop service | Charlotte Water | 311 or 704-336-7600, 7 a.m. to 7 p.m. weekdays; utilbill@charlottenc.gov |
| Missed trash or recycling, bulky pickup | Solid Waste Services | 311; see our trash guide |
| Code enforcement: overgrown lots, junk vehicles, housing conditions | Housing and Neighborhood Services | 311; search code cases |
| Stray, lost or injured animals | CMPD Animal Care and Control | 311; main shelter 8315 Byrum Drive |
| Street closures | Charlotte Department of Transportation | closure map |
| Buses and light rail | Charlotte Area Transit System (CATS) | See our getting around guide |
| Power outages | Duke Energy (not the city) | See our power outages guide |
Charlotte Water has declared Stage 2 mandatory water restrictions for its service area; the rules are on the utility’s drought resources page.
Animal Care and Control’s main shelter at 8315 Byrum Drive is open 11 a.m. to 7 p.m. weekdays and 9 a.m. to 5 p.m. weekends; the satellite shelter at 2700 Toomey Ave. is open 9 a.m. to 5 p.m. daily.
Not the city
Some things Charlotte residents often ask City Hall about belong to Mecklenburg County:
- Property taxes and values: see property taxes.
- Building permits and inspections: county Code Enforcement, 980-314-2633.
- Parks, greenways and recreation centers: county Park and Recreation, 980-314-1000.
- Elections: county Board of Elections, 704-336-2133.
- Restaurant inspections: county Public Health, 980-314-1620.
What this means for you
- When in doubt, call 311; it covers city and county services.
- The City Council member for your district is the one to call about a neighborhood problem; look up your district first.
Related: voting in Mecklenburg County and building permits and zoning.
Frequently asked questions
Who is the mayor of Charlotte?
Rob Harrington is mayor of Charlotte. City Council chose him as interim mayor in June 2026 after Vi Lyles resigned, and he was sworn in July 1. The mayor’s office is at 704-336-2241.
What is the City of Charlotte’s main phone number?
CharMeck 311 handles most city services. Dial 311 in Mecklenburg County or 704-336-7600 from anywhere.
How do I find my Charlotte City Council district?
Enter your address in the Mecklenburg County Board of Elections address search, which shows your council district and other districts.
What is the CMPD non-emergency number?
Dial 311 for non-emergency police help in Mecklenburg County. From outside the county, CMPD’s priority line is 704-336-3237. For emergencies, call 911.
Where is Charlotte City Hall?
City Hall is the Charlotte-Mecklenburg Government Center at 600 E. Fourth St. in Uptown. City Council meets there.
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